Office Manager

Do you take pride in your ability to keep an office organized and support various administrative projects? 

Are you an excellent communicator and collaborator who enjoys working with a variety of stakeholders? 

​Are you ready to join a friendly, entrepreneurial team that values innovation, impact, accountability and respect in all that it does? 

If you answered yes to all these questions, check out the Office Manager opening at ArtsWave. 

ArtsWave supports 150+ organizations, artists and projects through funding, services, and advocacy. These organizations and individuals go on to create thousands of concerts, shows, exhibitions, arts education programming, public art, events like BLINK® and others, fueling a more vibrant regional economy and connected community for everyone. 

We are looking for candidates who want to work in a fun, fast-paced, dynamic nonprofit organization that is committed to supporting the community and bridging cultural divides through the power of the arts.

To be successful in this role, you will be an excellent communicator who is proactive and invigorated by learning and problem-solving in a fast-paced office. You will be responsible for providing clerical and customer support to individuals and teams within the organization. 

The essential functions of this role are: 

• Takes the lead in answering the general phone line, letting guests into the office and managing mail and deliveries  
• Takes the lead (with cooperation from all staff) in maintaining a clean and inviting workplace. Maintains office, kitchen/hospitality, event, and campaign supply inventory by checking stock, anticipating needs, placing and expediting orders, and verifying receipt 
• Assist with in-office meetings by greeting and welcoming guests, providing support for meeting room technology and general hospitality 
• Supports the Data team by taking the lead in posting gift batches, verifying documentation, researching questions and serving as back-up gift processing support as needed 
• Supports the Marketing & Communication team by ordering and restocking ArtsWave collateral, booking ArtsWave Artist at Your Meeting engagements and serving as back up support for Cincy A&E event approvals  
• Supports the Development team by filling campaign orders and helping with nametags and mailings 
• Works with the COO to help schedule and plan office-wide events and engagement opportunities  
• Provides administrative support to staff members as needed, including data entry, event preparation, mailings, etc. 

The skills and experience required for this role include: 

• Ability to prioritize tasks, meet deadlines, and adapt in a fast-paced, dynamic environment 
• Highly proficient in Microsoft Office 365 with mastery of mail merge for personalized mass communication 
• Experience updating and maintaining data in a CRM platform; ability to learn new platforms and software applications 
• Ability to listen to and appropriately respond to feedback with a commitment to continuous improvement 
• High level of integrity, discretion, and a passion for the organization’s mission and vision 
• Demonstrated reliability, organizational skills, and attention to detail 
• Excellent communicator and collaborator with the ability to confidently engage a variety of internal and external stakeholders 
• Ability to work independently and collaboratively 
• At least 3 years of experience in customer service, hospitality, or an office environment 

ArtsWave values both formal education and hands-on experience and skills. We understand that formal education offers a foundational knowledge base and theoretical understanding, while experience brings this knowledge to life. Skills and competencies gained through direct experience can significantly complement and, in some cases, surpass academic credentials. Therefore, we list educational thresholds and years of experience, while making demonstrated ability and proficiency in acquiring new skills our primary focus.

This is a full-time, non-exempt position that reports to the COO. This position requires in-office work 5 days a week and is not eligible for hybrid work.  

ArtsWave offers competitive compensation and benefits, including medical, dental and vision insurance, 401(k) retirement savings plan with up to 7% employer match, paid time off, and paid parking. 

The starting salary range for the position is $50,000 - $60,000 annually, commensurate with experience.   

We are an equal opportunity employer, and we make reasonable accommodations for employees with disabilities.  

To Apply
Send resume and cover letter in one document to hroffice@artswave.org. Please use the words "Office Manager” in the subject line. Applications that do not follow the directions above or are incomplete will not be accepted. No calls, please.